Privacy Policy
Last updated: December 2024
1. Information We Collect
We collect information you provide directly to us:
- Account information (name, email address, password)
- Billing information (payment method, billing address)
- Server configuration data and settings
- Support communications and feedback
- Usage data and server statistics
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze usage trends
- Detect and prevent fraud or abuse
3. Information Sharing
We do not sell your personal information. We may share information:
- With service providers who assist in our operations
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate security measures to protect your personal information. This includes encryption of data in transit and at rest, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes such as resolving disputes and enforcing agreements.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Data portability
- Withdraw consent at any time
7. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookie settings through your browser preferences. Essential cookies are required for the website to function properly.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. Contact
For privacy-related inquiries or to exercise your rights, please contact us at privacy@dedicatedminecraft.host.